Email a picture of the outcode to EDE65 search the forum for is email he will get back to you within 20 mins well he did with me, Question to Support guy have you ever actually help anyone or you just here to give people sad news and ask to customers to send data DATA LOG because going through this forum that's all I ever see sad news, sorry this is hard to develop, sorry this function not supported not to forget your favourite PLEASE SEND DATA LOG